Brand, Marketing & Digital
Identifying unique concerns for British and international students when they choose a uni
05 Mar 21
Comparing multiple data sources to identify the taste of water
26 Feb 21
Comparing how 3 betting brands talk about responsible gambling
26 Feb 21
Competitor benchmarking for ice-cream brands using social media
24 Feb 21
How Relative Insight used its own platform to shape its brand ID
23 Feb 21
Analysing the evolving conversation on sustainability
22 Feb 21
Comparing customer reviews of shipping companies to benchmark each against the other
20 Feb 21
How language comparison helped a brand empathise with its customers
19 Feb 21
How do beauty consumers talk about vitamin C compared to retinol?
16 Feb 21
Customer Experience & Sales
Do brand FAQs actually answer frequently asked questions?
23 Feb 21
How to create best in class customer support on Twitter
23 Feb 21
Comparing customer reviews of popular coffee shop chains to improve CX
18 Feb 21
Analyzing airline reviews during COVID to track the quality of their customer service
26 Jan 21
Comparing high and low scoring live chat transcripts to inform customer service strategy
06 Jan 21
How a fashion brand analysed survey data to shape in-store customer experience
10 Dec 20
