Understand your customers, audiences and employees through text analysis
Customer insights
Quickly and accurately analyze themes, sentiment and trends in large volumes of customer feedback. By putting metrics around what customers are saying about your brand, products and services you can confidently make customer focused decisions that improve customer experience and accelerate growth.
Market research
Efficiently analyze large volumes of text from a range of sources including surveys, social media, online forums and focus groups to gain insights into target audiences and competitors. By putting metrics around consumer conversations, you can tailor marketing and product strategies to resonate with target audiences and stand out from the competition.
People analytics
Gain insight into your employee experience and workplace culture with a scalable solution for analyzing employee feedback. By putting metrics around key themes, emerging trends and sentiment, you can take proactive steps to retain your workforce, boost engagement and protect your employer brand.
