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Customer insights

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Customer insights: The essential guide

Customer insight refers to the process of generating actionable intelligence from your customer data. This generally involves analyzing some combination of customer feedback and behavioral customer data to understand consumers’ attitudes towards a range of relevant topics including product quality, customer service, brand perception, experience and more. 

14 Nov 2022
brand loyalty

Customer loyalty insights in the fashion industry

16 Jul 2021

Suncare research: Analyzing reviews of competing sunscreen brands

23 Jun 2021

Do customer reviews impact new product innovation?

04 Jun 2021

Understanding customer data and improving CX with Relative Insight

28 May 2021

What student insights can we learn from professor reviews?

25 May 2021
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Analyzing customer reviews to find out why green energy suppliers are increasingly popular

24 May 2021

Analyzing customer reviews of online grocery services

30 Apr 2021

That’s hot! Analyzing customer data for fashion subscription boxes

19 Apr 2021

Magic collagen: do beauty reviews and product claims match up?

19 Mar 2021

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