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Survey analysis

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The fundamentals of survey analysis and design

Just about every business conducts surveys. However, the sad reality is that survey data is often wasted because surveys are poorly designed, poorly analyzed or some combination of the two.  In this complete guide to survey analysis, we map out everything you need to know about survey design and analyzing quantitative and qualitative survey data, […]

15 Feb 2023
An image of a department store with retail NPS colors to signify how retail feedback can improve in-store experiences.

How retail feedback analysis improved in-store experience and NPS

04 Apr 2024
Stylised screenshot of AI Summary on a background of a movie reel and smiley faces symbolising customer feedback.

Unlocking actionable insights: Why AI Summary is your key to text analysis success

26 Mar 2024
A beachside image with CSAT-style faces to represent a hotel survey.

Battling bedbugs and poor cleanliness using hotel survey analysis

05 Mar 2024
A CSAT meter overlayed on a restaurant to visualize a restaurant survey blog.

Augmenting a restaurant CSAT survey program with text analytics

27 Feb 2024
A gauge of different colors visualizing net promoter score analysis.

Preserving a recruitment business’s world class rating using net promoter score analysis

05 Jan 2024
Cell phones imposed over graph lines on a green background to illustrate an operator's customer satisfaction survey analysis.

A cell phone company’s customer satisfaction survey analysis conundrum

03 Jan 2024
Image showing sad fans on the left and happy fans on the right of the picture to visualize fan experience surveys.

Elevating gameday experience through fan experience surveys

15 Dec 2023
A scroll overlayed by three hands and a mortarboard in three different colors to represent diversity.

How to promote diversity and inclusion in colleges

16 Oct 2023
A series of university chalk drawings on a green background to visualize analysis of a student perception survey.

How a student perception survey explained declining postgraduate numbers

22 Sep 2023

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