AI text analysis software for surfacing why your key business metrics move
Discover and quantify why metrics like CSAT, NPS and eNPS fluctuate
Quantify what’s happening in masses of unstructured text
Ditch the subjective anecdotes by generating authoritative stats from your CSAT, NPS and eNPS surveys, as well as other Voice of Customer data sources to capture the attention of stakeholders and compel them to take action.
Accelerate your time to insight
Reduce the time, effort and cost required to gain insights from unstructured text data with a powerful suite of AI text analytics tools and visualizations that eliminates the need for cumbersome manual coding.
Make better decisions
Infuse your research and business intelligence with metrics that stakeholders need to make the right decisions by quickly comparing customers or employees over time.
Connect and integrate your data
Leverage your existing data sources and tool kit by using AI to collate and organize your data to create always-on, automated reporting.