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AI Text Analysis Software

Words tell you things numbers can’t. 

Numbers are great for understanding what is happening, but they don’t always tell you why or how.

Relative Insight’s text analysis software reveals the why and how so you and your stakeholders can make better decisions. 

Our customers are using text analytics to generate actionable, contextualized insights from the words contained in:

  • Survey open-ends
  • Social media and forum conversations
  • Online reviews 
  • Customer service transcripts 

Book a discovery call to learn how you can complete your BI toolkit with AI-powered text analytics.


Uncovering Americans' and Brits' attitudes to drinking using social media text analytics

Uncovering Americans’ and Brits’ attitudes to drinking using social media text analytics

Product research analysis into different generations' reactions to Pokemon Scarlet and Violet

Product research analysis into different generations’ reactions to Pokémon Scarlet and Violet

A 3-step customer insights framework to support your insight strategy

Uncovering social media audience insights into affirmative action

Uncovering social media audience insights into affirmative action

The power of comparative text analysis: building comparisons in Relative Insight

An introductory guide to customer insights tools

Customer insights examples for businesses

Customer insights: The essential guide