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Online review analysis software

With hundreds of millions unstructured customer reviews on the internet, getting the most out of these organic data sources requires text analysis at scale.

Contained within this data are answers to important questions your business should care about. What requires fixing? What’s important (and unimportant) to customers? Where are we losing ground to our competitors?

Relative Insight delivers scalability to customer feedback and review analysis. Our unique comparative approach surfaces only the statistically significant differences and similarities – filtering out the noise to focus your attention on the things that matter.

Don’t wait! Request a demo today to connect with a member of our team who will help you transform how you leverage the power of customer reviews and feedback.


Understanding customer feedback through HRT drug reviews analysis

Understanding feedback from health populations through HRT drug reviews analysis

Patagonia, the commercial angle of sustainability and audience sentiment

Patagonia, the commercial angle of sustainability and audience sentiment

Too early for trick or treat? Understanding US and UK consumer sentiment around Halloween

Too early for trick or treat? Understanding US and UK consumer sentiment around Halloween

RICS's Rachel Waterson discusses text analysis for surveys in our Spotlight Series webinar

Webinar recap: how RICS uses text analysis for surveys

Sign Salad’s Mark Lemon highlights the power of combining semiotics with analyzing text data

Sign Salad’s Mark Lemon highlights the power of combining semiotics with analyzing text data

Gathering target audience insights through comparing House of the Dragons and The Rings of Power

Middle-earth versus Westeros: the battle for fantasy fans

An image of a word cloud with a line crossing through it on a green background

No more word clouds: what word frequency analysis tools are hiding

A magnifying glass overlayed on an icon of two people

3 text analytics use cases for improving customer experience