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Emotional Text Analysis

Emotion is the new sentiment.

Conventional sentiment analysis oversimplifies how people think and feel. Relative Insight provides a better approach that helps you go a level deeper than the generic ‘positive’ and ‘negative’. 

Relative Insight’s emotional analysis software uses AI-powered text analysis to help you better understand how customers and target audiences feel about your brand and relevant topics. 

We enable customers with objective and efficient emotional analysis of their:

  • Survey open-ends
  • Social media and forum conversations
  • Online reviews 
  • Customer service transcripts 

Complete the form to connect with one of our experts for a no-commitment discovery call and to learn why our customers love Relative Insight.


Exploring healthcare trends: Changes in vaccine discourse over time

Exploring healthcare trends: Changes in vaccine discourse over time

Comparing the language of albums nominated for Grammys 2023

Comparing the language of albums nominated for the 2023 Grammys

Understanding your competitors with Heatmaps text analysis visualization

Experts discuss how to use big data in healthcare

Experts discuss how to use big data in healthcare

Fentanyl's evolution from a health issue to a political debate in 2022

Fentanyl’s evolution from a health issue to a political debate in 2022

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The value of customer service: Why it matters more than ever before

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