Emotion is the new sentiment.
Conventional sentiment analysis oversimplifies how people think and feel. Relative Insight provides a better approach that helps you go a level deeper than the generic ‘positive’ and ‘negative’.
Relative Insight’s emotional analysis software uses AI-powered text analysis to help you better understand how customers and target audiences feel about your brand and relevant topics.
We enable customers with objective and efficient emotional analysis of their:
- Survey open-ends
- Social media and forum conversations
- Online reviews
- Customer service transcripts
Complete the form to connect with one of our experts for a no-commitment discovery call and to learn why our customers love Relative Insight.