Free Trial
Mobile Menu

Customer insights

Featured Post

Customer insights: The essential guide

Customer insight refers to the process of generating actionable intelligence from your customer data. This generally involves analyzing some combination of customer feedback and behavioral customer data to understand consumers’ attitudes towards a range of relevant topics including product quality, customer service, brand perception, experience and more. 

14 Nov 2022

An introductory guide to customer insights tools

16 Nov 2022

Customer insights examples for businesses

15 Nov 2022

Customer insights: The essential guide

14 Nov 2022
Finding the differences in marketing automation platform reviews through competitor research analysis

Finding the differences in marketing automation platform reviews through competitor analysis

01 Nov 2022
Consumer research into how inflation has impacted hair and beauty salons

Consumer research into inflation’s impact on hair and beauty salons

07 Oct 2022
And … cut! A competitor comparison of streaming services to analyse why people cancel

And … cut! A competitor comparison of streaming services to analyze why people cancel

30 Sep 2022
A magnifying glass overlayed on an icon of two people

3 text analytics use cases for improving customer experience

07 Sep 2022
Conducting review text analysis to compare universities with liberal arts colleges

Review text analysis: Liberal arts colleges vs. universities

25 Aug 2022
Using Snug and Ikea Trustpilot reviews to analyze customer feedback

Using Snug and Ikea Trustpilot reviews to analyze customer feedback

25 Jul 2022

Explore more topics

Audience research

Brand monitoring

Company news

Competitor benchmarking

CSAT/NPS

Current affairs

Events

Healthcare

Interviews

Market research

Marketing strategy

Product updates

Relative Labs

Social insights

Survey analysis

Text analysis